01
Benefit verification
Our team can review the information available from your health plan and help clarify what it says about covered services, authorization requirements, and family responsibility.
Back to Families
Insurance & coverage
Coverage should be clearer before care begins.
Insurance can be one of the most confusing parts of starting behavioral health care. LEWU’s role is to help your family understand the available information, verify benefits when possible, and make next steps easier to navigate.
How LEWU helps
We help reduce the guesswork around coverage.
Coverage is determined by the terms of your individual health plan. LEWU can help interpret the information available to us, but final payment decisions remain with the insurer under the terms of the plan.
02
Clear next-step estimates
Before services begin, we aim to explain the practical financial information we have so your family can make informed decisions and ask questions early.
03
Coverage guidance
Insurance rules can vary by plan and service. We help you understand what needs to be confirmed and what information may still depend on your insurer.
What happens next
A straightforward coverage review process.
We want families to understand what has been confirmed, what still needs confirmation, and where responsibility for a final insurance decision sits.
Important coverage note
Verification of benefits is not a guarantee of payment. Coverage, authorization, medical-necessity review, deductibles, copays, coinsurance, and other plan rules can change or be applied differently by the insurer.
Share your insurance information
During intake, provide the plan details needed for benefit verification. Please use LEWU’s secure intake process rather than sending sensitive insurance information through ordinary email.
We review available benefits
Our team checks the available coverage information and identifies items that may require authorization, documentation, or direct confirmation with the insurer.
We explain what we know
We communicate the information available before care begins, including known cost-sharing or next steps when that information can be confirmed.
You decide how to move forward
Your family can ask questions, contact the insurer when needed, and make an informed decision about the next step in the care process.
Ready to check your next step?
Start with your family’s needs. We’ll help with the coverage questions.
Begin the intake journey and our team can guide you through the information needed for benefit review.